Abyss
ResidentsProperty operators

Utilities for property businesses

Are your property team drowning in utilities?

Abyss manages utilities across your portfolio, through voids and tenancies, and gives every new resident a faster move-in. Less admin for your team, clearer control of every account.

Talk to us See bills included

Less administration

The utility admin your team stops doing.

Move-ins and move-outs
Occupancy changes are handled for you, on the right liability dates.
Change of occupancy
Suppliers and the council are told who is responsible, and when.
Meter readings
Captured at the start and end of every tenancy, kept on record.
Void accounts
Empty properties move into managed accounts, not into disputes.
Supplier communication
The calls, emails and account changes run through Arrival.
Property inbox
Supplier letters, bills and emails land against the property, read and filed for you.
Bills-included tenancies
Set up, funded and reconciled without spreadsheets.
Rent collection
Collect rent alongside bills, through the same dedicated accounts.

Void management

Control the gap between tenancies.

When a tenancy ends, Arrival takes the utilities into managed void accounts. Liability is clear, meter readings are captured, and the next resident starts on a clean account.

01A tenancy ends and the utilities move straight into a managed void account.
02Meter readings are taken, so the outgoing resident is billed to the right date.
03Liability sits with the right party, with no accounts left in a former resident’s name.
04Standing charges through the void are tracked per property, not lost across the portfolio.
05The next resident starts on a clean account from day one.

Resident onboarding

A better move-in, built into the tenancy.

Introduce Arrival as part of the move-in. Residents set up their own bills in under three minutes, on the cheapest tariffs, and manage them in one place. Fewer questions for your team, a smoother start for the tenancy.

Compare the whole market
Residents see every energy tariff from every supplier and pick the cheapest.
Set up in under three minutes
Every household bill is set up in one short process at move-in.
One place to manage
Residents see the bills on their home and the money to pay them.
Split with housemates
Shared homes invite housemates to pay their share.

Bills included

Bills included, done honestly.

One flat price runs a bills-included tenancy. No mark-up on utility bills, no inflated allowances, and residents are not charged for what they do not use. You and your residents see the same numbers.

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£9.99per tenancy, per month

That is the whole price. We do not mark up utility bills or keep what residents do not use.

Energy, water, council tax and broadband set up and managed
No inflated allowances and no hidden tariff margin
Unused funds are not kept, balances are reconciled transparently
Operators and residents see the same numbers
Handled cleanly when a tenancy ends
Rent collection includedno extra charge

Collect rent through the same accounts. The cheapest rent collection on the market by a distance.

Who it is for

Built for the way you operate.

Build to rent
High volumes of resident changes across large sites, handled in one place.
Letting agents
Distributed portfolios and branches, with utilities off the branch to-do list.
Property managers
Managed properties kept clean through every occupancy change.
Student accommodation
Fixed academic-year cycles and frequent turnovers, managed end to end.
Co-living operators
Shared homes with contributions split cleanly between residents.
Portfolio landlords
Voids and tenancies across many properties, visible in one view.

Control and visibility

Every payment in its own account.

Money for household bills is held in dedicated accounts, not pooled. You get clear payment flows, less reconciliation, and a record you can check per property.

Rent and bills
Collect rent and household bills through one set of accounts
Per property
A payment record you can check property by property
Less reconciliation
Clear flows in and out, so month-end is faster
Dedicated accounts
A dedicated e-money account per household, with its own sort code and account number

See it against your portfolio.

Tell us how many properties you manage and how you handle utilities today. We will show you what Arrival changes.