Arrival Guarantor · For landlords and letting agents

A guarantee you can count on.

Arrival helps your applicants secure a rental guarantee without asking them to find a friend or family member to take on the risk.

See a sample guarantee
Guarantee period
Up to 36 months
Unpaid rent
Up to 12 months’ rent
or £120,000, whichever is lower
Eligible legal expenses
Up to £10,000

Subject to the applicable guarantee terms.

How it works

Your applicant applies. You get confirmation of cover.

We assess each application, issue the guarantee and provide clear confirmation of cover. Applicants apply online, so there’s nothing extra for your team to process.

  1. 1Your applicant applies online.If they can’t provide a suitable guarantor, point them to Arrival. They give us details about themselves, the property and the rent.
  2. 2We assess and issue the guarantee.We assess each application individually. If approved, the applicant accepts their quote and we issue the guarantee.
  3. 3You get confirmation of cover.You receive a certificate with the guarantee reference, period and coverage, ready for your tenancy file.

What you receive

Everything you need on one certificate.

Once a guarantee is issued, you receive a certificate showing who and what is covered, for how long, and its reference. Quote the reference whenever you contact us about the guarantee.

Arrival

Rental guarantee certificate

SAMPLE
Tenant
Alex Morgan
Property
Flat 4, 21 Albion Street, Leeds LS1 6AG
Monthly rent
£1,450.00
Guarantee period
1 Dec 2026 to 30 Nov 2027
Guarantee reference
AG-SAMPLE-0001
Coverage
Rent up to £17,400 · Legal up to £10,000
Status
Issued

Tenant

The tenant named on your tenancy agreement. They remain responsible for paying their rent.

Your tenancy, your way

Nothing about how you let changes.

You remain in control of the tenancy and your existing rent collection arrangements. The guarantee sits alongside them.

Your tenancy

You agree the tenancy, manage it and make the decisions about it, as you do today.

Your rent collection

Tenants keep paying rent however you collect it now. They don’t need to move payments to Arrival.

Your process

Arrival doesn’t take over possession proceedings or re-letting. The guarantee gives you a way to recover unpaid rent and eligible legal expenses.

Who it helps

Applicants who can’t provide a suitable UK guarantor, including people relocating to the UK, renting independently for the first time or self-employed. Each application is assessed, and we can’t approve every applicant.

Offer Arrival Guarantor to your applicants.

Tell us a little about your business and we’ll be in touch to talk it through.

You are a

FAQs

Questions from landlords and agents.

No. Arrival Guarantor works alongside your existing rent collection arrangements. Your tenant keeps paying rent the way your tenancy agreement sets out.